FAQ List

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Expand/Contract Questions and Answers

  • What kind of permits can I apply for online?

  • What are the hours of construction?

  • How long will it take to get my permit?

  • How do I obtain a Building Permit?

  • I am building a new house. Which City departments do I contact?

  • How do I buy a Downtown parking permit?

  • What licenses do I need to start a business?

  • How do I report a stray dog / cat?

  • Where do I go to pay a parking ticket? Where do I go to contest a parking ticket?

  • How can I get a parking permit to park near BART?

  • My car has vanished. What do I do?

  • My car was vandalized. What do I do?

  • I have a question about a parking citation. Who do I call?

  • I want to fight a parking citation. How do I go about this?

  • I want to report an abandoned vehicle. Who do I call?

  • I want a car towed from my property. How do I go about this?

  • A traffic signal is out. Who do I call?

  • I want to lodge a complaint against a Police Officer. Who can I call?

  • I want to complain about a car blocking my driveway. Who can I call?

  • I want to complain about speeding traffic in my neighborhood. Who do I call?

  • I want to notify someone about gang activity. Who can I call?

  • I want to report drug dealing. Who do I call?

  • I want to report a burglary. Who do I call?

  • I want to report spousal abuse. Who can I call?

  • I want to report elder abuse. Who do I call?

  • I want to report drugs in the park. Who do I notify?

  • When do the new wireless telephone laws take effect?

  • What is the difference between the two laws?

  • What if I need to use my telephone during an emergency, and I do not have a hands- free device?

  • What are the fines if I'm convicted?

  • Will I receive a point on my drivers license if I'm convicted for a violation of the wireless telephone law?

  • Will the conviction appear on my driving record?

  • Will there be a grace period when motorists will only get a warning?

  • Are passengers affected by this law?

  • Do these laws apply to out-of-state drivers whose home states do not have such laws?

  • Can I be pulled over by a law enforcement officer for using my handheld wireless telephone?

  • What if my phone has a push-to-talk feature, can I use that?

  • What other exceptions are there?

  • Does the new "hands-free" law prohibit you from dialing a wireless telephone while driving or just talking on it?

  • Will it be legal to use a Blue Tooth or other earpiece?

  • Does the new hands-free law allow you to use the speaker phone function of your wireless telephone while driving?

  • Does the new "hands-free" law allow drivers 18 and over to text page while driving?

  • Am I allowed to use my wireless telephone hands free?

  • Why is the law stricter for provisional drivers?

  • Can my parents give me permission to allow me to use my wireless telephone while driving?

  • Does the law apply to me if I'm an emancipated minor?

  • If I have my parent(s) or someone age 25 years or older in the car with me, may I use my wireless telephone while driving?

  • Will the restriction appear on my provisional license?

  • May I use the hands-free feature while driving if my car has the feature built in?

  • Can a law enforcement officer stop me for using my hands-free device while driving?

  • How do I obtain a "clearance letter" to show that I have no criminal record?

  • When can I come in for Live Scan fingerprinting?

  • How can I obtain a copy of a Police report?

  • How do I know to which police department I should report a crime?

  • How can I find out why my vehicle was towed, where it is and how I can get it back?

  • Can someone other than the registered owner of the vehicle pick up the vehicle release?

  • What can I do if I think my vehicle shouldn't have been towed?

  • How can I get a restraining order?

  • Should I file a police a report if I am the victim of domestic violence?

  • In addition to filing a domestic violence report, I would like to speak with someone about a domestic violence situation and find out what my options are. Who can I call?

  • How do I get my juvenile arrest record sealed?

  • I got a bill to pay the booking fees for when I was arrested and taken to the Redwood City jail. What's this all about? Do I have to pay it?

  • How do I apply for a permit to drive a taxi cab?

  • My car has been repossessed by the lender. Why have they sent me here to pay $15.00?

  • I was given a citation for petty theft and have to go to the Police Department to be booked. When can I come in?

  • Where do I go to get my bicycle licensed?

  • I'm going on vacation. Will you check my house while I'm gone?

  • I have lost my consular ID card. What do I need to do to get it replaced?

  • How can I access public information regarding incidents that have occurred in my neighborhood?

  • The police arrested the person who stole my property and are holding it. When can I get my property back?

  • During a domestic disturbance with my spouse, police officers came to our house. They took my two rifles when they left. When can I get my guns back?

  • When I tried to get my guns back, I was told they could not be released to me. Why?

  • During what hours can I come to the Police Department to reclaim my property?

  • What type of tax was passed by the voters with Measure W?

  • How much is the tax?

  • When does the tax go into effect?

  • What items are subject to tax?

  • How much revenue will the City receive from the tax?

  • What kind of oversight will be put in place?

  • What is my Sales and Use Tax Rate?

  • How does Measure W impact local services?

  • Where can I get more information about Measure W?