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Citations

Enforcement

Parking enforcement is 9 a.m. to 6 p.m. and extends to 8 p.m. in the Downtown Core.

How to Contest a Citation

California Vehicle Code Section 40215 allows for the ability to contest a parking citation, provided the citation was issued in error. The following instructions must be followed in order to contest.
1st Level – Initial Review
There is no fee to contest your citation at this level. You may request an Initial Review by following the instructions below:

  1. To submit an appeal online, close this window and return to the previous window. Enter your citation number and press SEARCH. If your citation qualifies for an appeal, a CONTEST ONLINE link to the contesting form will appear to the right of the citation number.
  2. You can contest the citation in writing within 21 calendar days of the issue date of your citation,
  3. Indicate the reason(s) you feel your citation was issued in error,
  4. Include copies of any documentation to support your claim (documents will not be returned),
  5. Include your citation or reminder notice,
  6. Include your full name,
  7. Include your mailing address (results of the agency’s decision cannot be mailed without a complete and correct address – include suite number, apartment number, zip code, etc.)
  8. Mail all information to:
    Office of Parking Violations
    City of South San Francisco
    P.O. Box 9003
    Redwood City, CA 94065-9003

If you are found not liable during the Initial Review process, any amount paid will be refunded.

How to Pay a Citation

Online or By Phone
You may pay by Credit Card on the internet through pticket.com or by phone: (888) 442-4088. Visa, MasterCard and Discover accepted.Please have the following information ready:

  1. Citation number and/or license plate number
  2. Credit Card number, expiration date and billing address
  3. Upon approved credit card payment, you will be provided with a confirmation number. Please print out the confirmation page for your records.

Payments By Mail
You may mail your payments to:
Office of Parking Violations
City of South San Francisco
P.O. Box 9003
Redwood City, CA 94065-9003

Please include your citation and license plate number on your check or money order.

DO NOT SEND CASH THROUGH THE MAIL.


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