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What's Happening at Your Library!


Mail Delivery Service

Post Date:05/04/2020 12:02 PM

SSF Library Delivery by Mail (1)

The Library is launching a pilot program to mail library items to South City residents during the shelter in place order!

 The Basics

  • One delivery/request per person
  • 1-3 items, depending on size, weight, and availability
  • Item must belong to South San Francisco Public Library and must be currently on the shelf
  • Ship only to addresses in South San Francisco
  • Library account must be in good standing (less than $15 in current fines/fees due)
  • Patron will keep the item until the library reopens or returns services resume

How Do I Request Items?

  • Fill out our online Request Form
  • Call us at 650-829-3860
  • Email us at ssfpladm@plsinfo.org
  • We recommend you check our collection for item availability before you make your request

 How and When Will I Receive My Items?

  • Library staff will contact you via phone before shipping to confirm address and item availability
  • Library staff will ship items via USPS Media Mail Service
  • Expected wait time is between 7-14 days, due to processing and shipment.
  • If you have not received your item/s after 14 days, please email us at ssfpladm@plsinfo.org or call 650-829-3860. Otherwise, once you send in your request, rest assured we are working on it and will get your materials sent out as soon as possible.

What if I want to Request More Items?

Staff will review additional requests and send out on a case by case basis, depending on demand for the service

Need a Recommendation?

 Don't have a Library Card yet?

Apply online here: https://www.ssf.net/departments/library/get-a-library-card/

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