Business Recovery Resources

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The City of South San Francisco is committed to supporting our local business community during this unprecedented economic disruption.  The City is actively coordinating with other government agencies to connect your business to the most up-to-date information and programs developing.  We are here to support your business get through COVID-19.


Shelter-In-Place Orders


Since Tuesday March 17th, all non-essential businesses have been required to cease all activities at facilities located within the County except Essential Businesses (as defined by the Order). For clarity, businesses may also continue operations consisting exclusively of employees or contractors performing activities at their own residences (i.e., working from home). All Essential Businesses are strongly encouraged to remain open. To the greatest extent feasible, Essential Businesses shall comply with Social Distancing Requirements as defined in Section 10 of the order, including, but not limited to, when any customers are standing in line.

Click here for the full County Order.  Section 10 of the Order defines essential vs. non-essential businesses.  If you have questions on the Health Order Shelter-In-Place, please email or call (650) 363-4588.



The State also issued a Shelter-In-Place Order on March 19th.  Go for more information on the State Order, best social distancing practices, and State business resources.


Restaurants Open & Ways You Can Help 

Download a list of SSF Restaurants Open for Take-Out & Delivery 

Download a list of SSF Grocers Open

Local restaurants have been greatly affected by the temporary closure, but many are still open for take-out orders or deliveries only.  Please remember to practice social distancing by keeping a six-foot distance between people if ordering by Take-Out.

Want to support our local restaurants?  Purchase gift cards to your favorite restaurants below, or contact the restaurant directly:


Restaurant Support Resources


Business Loan Programs - COVID - 19

U.S. Small Business Administration is now accepting applications for low-interest federal disaster loans for working capital (Economic Injury Disaster Loans) for small businesses and private, non-profit organizations in South San Francisco to help alleviate economic injury caused by the Coronavirus (COVID-19). Businesses with facilities located in South San Francisco are now eligible.

The three-step disaster loan process provides low-interest, long-term disaster loans to businesses of all sizes, private non-profit organizations, homeowners and renters.

Step 1: Apply for the Loan

Step 2: Property Verified and Loan Processing Decision Made

Step 3: Loan Closed and Funds Disbursed

What can I use the loan for?

The loans may be used to pay fixed debts, payroll, accounts payable and other bills that can’t be paid because of the disaster’s impact. 

What is the interest rate?

The interest rate is 3.75 percent for small businesses without credit available elsewhere; businesses with credit available elsewhere are not eligible. The interest rate for non-profits is 2.75 percent.  SBA offers loans with long-term repayments in order to keep payments affordable, up to a maximum of 30 years. Terms are determined on a case-by-case basis, based upon each borrower’s ability to repay.

Is there a maximum?

Federal law limits these to $2,000,000 maximum for alleviating economic injury caused by the disaster, and the actual amount of each loan is limited to the economic injury determined by SBA, less business interruption insurance and other recoveries up to the administrative lending limit. SBA also considers potential contributions that are available from the business and/or its owner(s) or affiliates.

How do I apply?

Click here for more information on how to apply.  For additional information, please contact the SBA disaster assistance customer service center at 1-800-659-2955 (TTY: 1-800-877-8339) or e-mail or visit


The California Capital Access Program for Small Business (CalCAP) encourages banks and other financial institutions to make loans to small businesses that have difficulty obtaining financing.  If you own a small business and need a loan to start-up, expand or  access working capital, you may receive more favorable loan terms from a lender if your loan is enrolled in the CalCAP Loan Loss Reserve Program.  This program helps communities by providing financing to businesses that create jobs and improve the economy.


Go to the State Treasurers Office website for more information about the program.  Check to see if your commercial lender or financial institution participates in CalCAP or find a participating lender.

 Local COVID-19 Lender Programs

San Mateo County Credit Union

San Mateo Credit Union is providing low-rate fixed term loan to provide to those businesses affected by COVID-19.  SMCCU's Work Reduction loan can provide some much needed working capital.  The Work Reduction Loan provides a low fixed rate of 6.99%, with a 12-month term, loan amounts equal to two weeks salary, with a quick decision and quick access to cash.

Paypal Business Loan 

Paypal is offering loans for small businesses between $5,000 and $500,000 for working capital.  Approval is quick, sometimes within one working day.  More information and details can be found here.



Business Assistance Recorded Webinars 

View Recorded Webinars on “Coping with COVID-19” for small businesses only. Available webinars now include:

  • How to fill out an application for the SBA Disaster Relief loan
  • How to cope with a tight cash flow for your small business with the COVID-19 disruption
  • Resources for local restaurants, including temporary changes to ABC regulations for alcohol sales

Small Business Development Center

Through the U.S. Small Business Administration (SBA), small business development centers are available throughout the country to assist with business development, business recovery efforts, and supporting your business.  The San Mateo Small Business Development Center (SBDC) services the South San Francisco business community, and is an available resource supporting small businesses. 

Download the COVID-19 Small Business Survival Guide.


City Tax Relief

As part of this citywide effort, the Finance Department will defer taxes for certain businesses and defer license fees as outlined below. 

Deferral of City Transient Occupancy Tax Collection Penalties

The Transient Occupancy Tax (“TOT”) is a tax of rent charged to transient guests in hotels/motels, including properties that are permitted to be rented through home sharing services like Airbnb, located within the South San Francisco boundaries. The City of South San Francisco Finance Department will not assess penalty or interest for any late remittances of TOT collected from March 1, 2020 through May 31, 2020. TOT remittances for the March 1, 2020 through May 31, 2020 period will be due to the City no later than June 30, 2020, until further notice. 

This penalty forgiveness period does not apply for TOT collected through February 29, 2020. TOT collected prior to March 1, 2020 should be remitted by March 31, 2020, per the normal process.   

Deferral of 2020 City Business License Fees

The Finance Department collects annual business license fees. All persons operating or doing business within the city limits of South San Francisco are required to obtain a business license and pay the applicable fee per the Municipal Code, including businesses that operate from home. License fees for licenses for calendar year 2020 were due by January 31, 2020. Given the current situation, the due date for unpaid license fees for calendar year 2020 licenses is extended to June 30, 2020 without penalties or interest, until further notice. 

The business license bills were recently mailed out. For businesses that have already received them, our office will follow up with an email and letter confirming the due date change to the end of June. The bills may not be reissued.

For more information, contact the City's Finance Department, or call (650) 877-8505.

Franchise Tax Board 2019 Tax Deferral

The State has postponed the tax deadline until July 15, 2020.  Go to for more updates.

Internal Revenue Service 2019 Tax Deferral

The IRS has postponed the tax deadline until July 15, 2020.  Go to for more updates.


County-wide Business Resources

The San Mateo County Economic Development Association (SAMCEDA), has compiled a COVID-19 business support website with links to many organizations and agencies that are assisting our local business community.

State Business Resources

California Labor & Workforce Development Agency (LWDA)

In the face of the coronavirus, the Labor & Workforce Development Agency (LWDA) wants to keep workers, employers, co-workers, and families safe.  The LWDA link provides information on paid sick leave, disability and unemployment insurance, paid family leave, workplace health and safety guidance, and other employer assistance.

Employment Training Panel (ETP)

ETP's goals are to support job creation and retention, through training. ETP is funded by a special tax on California employers and differs from other workforce development organizations whose emphasis is on pre-employment training. ETP fulfills its mission by reimbursing the cost of employer-driven training for incumbent workers and funding the type of training needed by unemployed workers to re-enter the workforce. Overall, the ETP program helps to ensure that California businesses will have the skilled workers they need to remain competitive. Use the link above in the title to determine to access ETP’s resources.

 Employment Development Department (EDD)

The EDD provides a variety of support services to individuals affected by COVID-19 in California.  The EDD link above provides information for employers on Workplace Health and Safety, Reduced Work Hours, Potential Closure or Layoffs, Tax Assistance, and other resources.

Sick or Quarantined

If you’re unable to work due to having or being exposed to COVID-19 (certified by a medical professional), you can file a Disability Insurance (DI) claim. DI provides short-term benefit payments to eligible workers who have a full or partial loss of wages due to a non-work-related illness, injury, or pregnancy. Benefit amounts are approximately 60-70 percent of wages (depending on income) and range from $50-$1,300 a week.

The Governor’s Executive Order waives the one-week unpaid waiting period, so you can collect DI benefits for the first week you are out of work. If you are eligible, the EDD processes and issues payments within a few weeks of receiving a claim. For guidance on the disease, visit the California Department of Public Health website.


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