To design, implement, and maintain the citywide information technology network; to set standards for all user hardware to assure system compatibility; to support user hardware and assist with the training of employees in the use of various, common software; to assist departments in planning for their particular unique technology needs.
The Department supports its mission through:
• Training IT staff
• Upgrading software applications to keep current
• Network security
• Using technology to advance the business
• Maintaining the backup of data and systems
IT Strategic Plan
An information technology (IT) strategic plan is a document that details the technology-enabled business management processes an organization uses to guide operations. It serves as a guide to IT-related decision making, with IT tasks prioritized and implemented using the plan as a framework. The plan also helps guide an organization as it formulates its overall IT strategy, it is a roadmap to help implement those strategies. To read the complete IT Strategic Plan for the City of South San Francisco, click here.