Frequently Asked Questions

To contact the Mayor and City Council, please email council@ssf.net or call 650-877-8504.

The South San Francisco City Council meets the second and fourth Wednesday of each month at 6:30PM in the Council Chambers at the Library | Parks and Recreation Center, 901 Civic Campus Way, in South San Francisco.

Free public parking is available in the Library | Parks and Recreation Center parking lot.

Past City Council meetings are archived and available online by visiting the City Clerk's webpage.

Digital copies of regular City Council meetings are available from the City Clerk's Office by completing a Public Records Act Request. The City Clerk's Office is located at on the first floor of City Hall, 400 Grand Avenue, South San Francisco. There is a $10 charge per copy.

Yes! The City of South San Francisco has an online mobile app called Engage SSF, where you can report non-emergency issues from the convenience of your smartphone, tablet, or computer. Click here to learn more. 

Once you submit a non-emergency issue, the City assigns it a number and tracks it, providing you with updates until it is resolved. Please note that non-emergency issues are addressed Mondays through Fridays; those received after hours, weekends, and/or on a holiday are addressed the next business day.

The following must obtain a City business license:

• Businesses that want to be located in South San Francisco
• Businesses that provide services in South San Francisco

For more information, click here: Business License Information, or call the Business License Office, which is part of the Finance Department, at 650-877-8505.

You may also want to contact the City of South San Francisco Permit Center or call 650-877-8535 to see if you need any Planning, Building, or other permits.

For information on obtaining parking permits, please visit the City's Parking and Permits webpage or call the Finance Department at 650-877-8505.

Want to film in South San Francisco? Please visit the Film Permits webpage, open the Film Permit Package, and follow the instructions. For questions, please contact the City Manager's Office at 650-877-8502.

For more information about the Airport Noise Insulation Program, please visit the SFO Aircraft Noise Office website at Program Initiatives - SFO Noise Office (flysfo.com).

Yes, please visit the City's Passport Services webpage for more information. 

No, the City of South San Francisco does not provide marriage licenses or perform marriage ceremonies.

Marriage licenses must be obtained in person at:

San Mateo County Assessor, County Clerk-Recorder's Office, Clerk-Recorder's Division
First Floor
555 County Center
Redwood City, CA 

For more information, please visit the County Clerk-Recorder website or call 650-363-4500.